bizarre 1 September 2009
I tried to buy some football match tickets online tonight and ended up having to talk to a real person..which had it’s own set of challenges. The site in question was happy for me to register as a member/fan and even let me reserve 2 different sets of tickets (there are only a handful left for the fixture) but wouldn’t let me actually buy/pay for them. I resorted to the telephone and after some talking at cross purposes registered Richard also (no choice but to, it seems) and then bought one set of the 2 tickets I had reserved which had returned to the system as free after being held for me by my earlier efforts. I paid and mentioned that I would like to collect the tickets at the ground in Manchester on the day as 1) the postal strikes are really affecting my London post and 2) I am working in Manchester full time till the match. This threw the lad on the other end of the phone into an irreversible tizzy and he told me to phone customer services tomorrow and get them to deal with the collection issue (you’d have thought that would be the most simple thing to organise when actually buying the darn things, wouldn’t you? well, seems not…) Now I know I am quite a bit poorer and I have no idea if I will have the tickets in my mitts for the game and I am worried that we may not actually get into it…bloody sorry I ever tried the whole manoeuvre as I am now officially stressed out by it all and there’s tomorrow to ‘look forward to’ still…
